Can you see what's happened here? No not the cheap & nasty rusting pressed steel bracket on the left! Look at what the person who fitted the dish forgot to take into consideration. I say person, but this could well have been carried out by a trained monkey, yes a trained Sky monkey actually.......

They completely crushed the cable which carries the TV signal down to the customers Freeview box. The result was no reception at all except via Sky. I know there's been a lot of stuff in the news lately about Sky being aggressive when it comes to their competitors, but this takes the &$$.

The dish shouldn't have been installed here anyway but that's another story. We supplied lots of photos and a report for the customer and advised them to chase Sky for a full refund of what we charged to rectify it. I don't know if they succeeded or not but I reckon they had a pretty strong case.